Returns and Refunds Policy
Kujta & Meri are proud to design and create pieces that look good on you. Your successful checkout of an online purchase indicates that you agree to our Return and Refunds Policy.
Your satisfaction is our top priority! We ask that you choose the correct size for standard items and provide precise measurements for custom orders. For standard items, if you are unsure on choosing the correct size, we are happy to assist you via email or phone in making the right decision. For a custom order, if you are unsure on how to take measurements precisely, we are happy to assist you via email or phone in taking them properly.
We gladly accept returns of items that do not comply with the size measurements you have provided. You can return the item by mail within 10 businesses days after the day you receive your package. Upon receiving your returned item, we will confirm whether the size measurements were mismatched and re-arrange the same item to fit the measurements that you have provided. This applies under the following conditions:
- The returned item(s) must be in original condition, unworn, unaltered, in sealable condition with original Kujta & Meri tags.
- You can return the item only once.
- We are not responsible for return shipping costs.
- The shipping and delivery costs of the original item are non-refundable
Final Sale items cannot be returned or refunded. Due to the non-refundable nature of our pieces, we will be more than happy to replace your item(s) as per the above conditions.
For more information, we are happy to assist you via firstname.lastname@example.org and/or +383 48 333 582
or write on our form directly.